The Smart Washroom

Washroom automation has arrived, find out how it can benefit your facilities management

If you're cleaning your facilities based solely on a routine schedule, you're not making the most of your staff's available time

Our smart washroom products record statistical data, that is then analysed by our servers to reveal patterns, trends, and associations relating to product and human behaviours, helping you become more efficient and able to provide the best possible user experience.

"The introduction of Rapid's smart washroom equipment has significantly reduced the number of complaints received from passengers using our facilities, as ISS can remotely monitor the levels of consumable usage, this has enabled us to improve the customer washroom experience. We have also been able to deploy resources more effectively with the data we have from the different systems"

Blaise De Suza, ISS General Manager

Online Portal

When connected to the internet, our products can provide real time data from your washrooms, presented to you via an intuitive user interface, giving you access to graphs and charts and enabling you to observe equipment usage throughout the day, week, month or year and compare the data from one area, room or dispenser with another.

Develop efficient cleaning schedules

By observing trends in washroom behaviour, you can identify when your washrooms are statistically at their busiest or quietest and deploy your cleaning teams in the most efficient manner, to clean and replenish consumables such as toilet paper.

Receive email alerts for consumables

Set automated email alerts to warn as consumables become low so you don't need to monitor them.

Reduce queues and improve user experience

Spot busy locations in real time and place ambassadors in key areas to guide your customers and deal with problems.

Plan architectural changes

By identifying how users interact with your washroom, you can make changes to the layout of rooms or plan for the future. Which toilets get used the most? Is the toilet closest to the entrance the most used? Why does one soap system always run out before the others and should we increase its capacity? These are just a few questions that can be answered once you've identified the problem.

Perform predictive maintenance, not reactive

By planning maintenance through system use as opposed to routine, you can prevent equipment from breaking down in the first place, enabling you to minimize the number of out-of-action toilets and soap dispensers.

Customized solutions for your facility or industry

Because we develop our own products and services, we can offer you the ability to add functionality and view data in different ways to suit your facility as it grows; overlay information from other data sources, compare attendance with washroom use, receive custom alerts or integrate other IoT devices.

Partner with an equipment and software provider who will be looking to actively develop their platform and be aware of the upcoming flood of imported and re branded smart products from distributors, who have no control over their offerings.